Refund policy

Printed to order

Every item is printed for you when you order it, so we cannot take back an item because you changed your mind.

Damaged, misprinted or lost

If your order arrives damaged or misprinted, looks clearly darker than the picture on our page, or never arrives, write to us within 21 days of delivery (or of the expected delivery date, if it never arrives) with a photo, and we will replace it or refund you. You will not need to send anything back.

How to reach us

Reply to your order confirmation email with your order number and a photo of the problem.

This policy does not affect your statutory rights.